The Heath Technical Park Runcorn,

Desktop and Server Support

Installation and maintenance for your most important assets.

In todays competitive business world, where your PC, email and documents are critical and the integrity and reliability of your IT systems is of paramount importance.

The value of the data stored on most systems far outweighs the value of the equipment its stored on, and the loss of data can come as a major shock and severely impact business activities!

At INS we understand this completely, we have years of experience working in true partnership with companies of all sizes with our engineers becoming “one of your team”, to maximise the potential of your IT systems.

We offer a package to meet any requirements and support on a bespoke basis to meet and exceed your needs and expectations. Our services include:

  • Windows operating system installation and maintenance
  • Server support and maintenance
  • Offsite backup of critical data
  • Disaster recovery
  • Data and storage management
  • PC and Server installation, configuration and troubleshooting
  • E-mail configuration and spam prevention
  • Mainstream business applications support
  • Virus and spyware protection
  • Shared resources (client server applications, network storage and printers)
  • Internet connectivity

For users with Database systems we can assist with system migrations and upgrades, data conversions as well as bespoke developments and we deal with most technologies including Access, SQL Server, Dot Net, Java, HTML, C++, C#, Visual Basic etc. with most of our solutions being aimed at the Windows operating system market but we additionally have experience with various flavours of Linux and Mac OS too.

We achieve this by:

  • 24 x 7 Proactive monitoring of your IT Systems
  • Remote diagnostics and support
  • Unlimited Telephone / Remote Support
  • Onsite visits where requested
  • 1 hour response times to calls for help
  • IT Health checks
  • Being a Dell Partner with the ability to supply any equipment to meet your ongoing requirements

We can even migrate your services to the cloud allowing your company to do away with the hassle of owning and operating servers at all.

Remove the hassle and pain of running your IT systems. To support your business activities whatever they may be and maintain your customer relationships. Leave us to worry about your IT.

Desktop computer maintenance

Desktop rebuilding