Voice over Internet Protocol (VoIP) is simply telephony that routes its calls over the internet, using your broadband connection, instead of the traditional BT (analogue) copper wires. The quality of calls is at least equal to that of traditional connections.
Hosted VoIP eliminates the need for a central PABX in your offices, instead, all that is needed are the telephone handsets. This provides the benefits of:
- Low Capital outlay
- Significantly reduced call and line costs
- Easy of set-up and ongoing management
- Simplicity in growth as your business grows
- Removal of need for an ongoing support contract
The only capital outlay needed is the cost of the telephone handsets, thereafter a low monthly charge is levied per handset to cover support and management. There is no need for on-site central equipment.
Because the outgoing and incoming calls are routed over the internet call costs per minute are reduced.With billing per seond not per minute. Additionally as there is no need for dedicated telephone lines these costs are removed. Best of all, internal calls extension to extension are free irrespective of the locations, therefore inter office calls are free.
INS takes care of all this, we can even use your existing telephone number. All standard call features, voicemail, call forwarding etc. can be provided.
Adding additional handsets is simple and quick.
This is covered within the monthly charge removing the need for expensive support agreements.
If you are considering a business grade telephony solution for your business, then you are faced with two key choices, a hosted VoIP solution or an investment in an IP Telephony system. The right solution will depend on a number of factors so at INS we can provide you either. Hosted Business VoIP offers the key benefits of economies of scale, cost efficiencies and centralisation (especially for small businesses) plus it also delivers the feature-rich capability and flexibility of an IP-PBX.